FAQ

Can't find the answer you're looking for? Get in touch and we can answer all of your questions

  • What exactly is Agent Accept?

    Agent Accept is an online payment platform designed specifically for estate agents. It allows you to charge for compliance, marketing packs, EPCs, upgrades, and any other service — all through a simple, branded online portal. 

  • How are payments taken?

    Payments are processed securely through Stripe, one of the world’s leading payment providers. Money goes directly into your chosen business bank account. 

  • What can my agency charge for?

    Anything. Popular services include: 

    • AML checks 
    • EPCs 
    • Marketing packs 
    • Premium photography 
    • Floorplans 
    • Reservation fees 
    • Home finder services 
    • Upgrades and add-ons 
    • If you offer it, ClearAccept can help you monetise it. 

  • Do clients need to make an account?

    No accounts, no apps, no barriers. They click the link, pay online, and you receive the funds.

  • Can my sales team use it easily?

    Yes, that’s the point. AgentAccept is designed so any team member can send a branded payment link instantly. No training or technical knowledge required. 

  • How long does it take to get started?

    Most agencies are live within one week. 

    You provide the details → we set everything up → you start collecting payments. 

  • Is AgentAccept secure?

    Yes. All payments run through Stripe’s PCI-compliant infrastructure, and your portal is securely hosted and protected. 

  • Can the platform be branded to our agency?

    Absolutely. Your colours, your logo, your copy, a seamless experience for your clients. 

  • Do you support multi-branch agencies?

    Yes. AgentAccept works perfectly whether you have 1 branch or 20, with centralised reporting and clear service listings 

    Does AgentAccept integrate with our website? 


    You can link directly from your website, emails, CRM, or even WhatsApp. No integration or development work is needed. 


  • How much does it cost to use AgentAccept?

    Pricing is simple and transparent. 


    Book a call and we can walk you through the best option for your agency.


  • What if we need help or support?

    You get real support from real people — the same team behind Agent Response. We’re here whenever you need us. 

Ready to unlock a

new revenue stream?

Start charging properly for the services that deserve to be paid for.